If you cannot access your Mazepay account, follow the below steps to troubleshoot the issue:
Make sure you have entered the correct email address and password.
If you are sure that your login details are correct and cannot access your account, try resetting your password. Learn how by reading the article How do I reset my password?.
If you or someone else have had too many failed login attempts, then your account will be locked for security reasons. Learn how to unlock it by reading the article How do I unlock my account on Mazepay.
If you still need help logging in, ensure you have an active Mazepay account by reaching out to your manager.
If you're frequently facing access errors or notice your account is locked without any failed login attempts on your part, please inform your manager or contact Mazepay Support.